Effective Date: 11/20/2024
At Iconic Health Labs, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our Shopify store, Iconic Health Labs, located at iconichealthlabs.com. By using our store, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide you with the best shopping experience. The types of information we may collect include:
1.1 Personal Information
When you make a purchase, sign up for our newsletter, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via Shopify or third-party payment providers)
1.2 Non-Personal Information
We may collect non-identifiable information, such as:
- IP address
- Browser type
- Device information
- Website usage and activity
This information helps us improve our website and tailor our services.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders, inquiries, or promotional offers (if you opt-in)
- Improve our products, website, and customer service
- Comply with legal obligations
- Detect and prevent fraud or unauthorized transactions
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners under the following circumstances:
- Service Providers: We work with third-party providers (e.g., Shopify, payment processors, and shipping carriers) to operate our business. These providers only access your information as needed to perform their services.
- Legal Obligations: If required by law, we may disclose your information to comply with legal requests or protect our rights.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your shopping experience. Cookies help us:
- Remember your preferences
- Track your browsing behavior for analytics and marketing
You can adjust your browser settings to disable cookies; however, doing so may affect website functionality.
5. Data Security
We prioritize protecting your information and implement appropriate security measures to safeguard your data. While no system is completely secure, we use encryption, firewalls, and other safeguards to protect against unauthorized access.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of receiving promotional emails (use the "unsubscribe" link in our emails)
- Request details about how we handle your information
To exercise your rights, please contact us at hello@iconichealthlabs.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their policies before sharing your information.
8. Children's Privacy
Our store is not intended for individuals under 18 years old. We do not knowingly collect information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated. Please review it periodically for updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
- Email: hello@iconichealthlabs.com
Thank you for trusting Iconic Health Labs. Your privacy is our priority.